Online Ordering / In-Store Pickup
A few taps on your phone during a lunch break, and your order is waiting for you by the time you swing by after work. That’s the everyday convenience behind online ordering and in-store pickup at StarrCanna, and it’s quickly becoming the way most of our neighbors prefer to shop. As a retail cannabis dispensary and delivery service serving New Rochelle and the surrounding New Rochelle, NY and surrounding areas, we built our ordering system around one idea: getting quality products into your hands should be simple, predictable, and stress-free.
How the Online Ordering Process Works
Browsing our menu online gives you the full picture before you ever leave home. You’ll see live inventory, product details, strain information, potency figures, and category breakdowns so you can compare flower, edibles, pre-rolls, tinctures, and accessories at your own pace. There’s no pressure and no rush — just clear information laid out in a clean, easy-to-navigate format.
Once you’ve added items to your cart, the rest moves fast. We use a trusted ordering platform that keeps your selection accurate and your information secure. After you submit, our team gets to work pulling and verifying your order while you go about your day. The goal is to have everything ready and double-checked before you arrive, so your visit is a quick, friendly handoff rather than a wait at the counter.
Order Updates Every Step of the Way
Nobody likes guessing whether an order went through. The moment you place an order with StarrCanna, you’ll receive a text or email confirmation, and we’ll send progress reports along the way as your order moves from received to ready. You’ll always know exactly where things stand.
These updates matter because they put you in control of your schedule. Whether you’re picking up on the way home, coordinating around work, or planning a weekend stop, our notifications let you time your visit perfectly. No standing around, no wondering — just a clear signal that your products are packed and waiting.
Checkout, Payment, and Valid ID
Checkout happens entirely online. You’ll provide your information and choose how you’d like to pay before you arrive. Our platform supports several payment methods to keep things flexible for everyone:
- Cash: pay in person when you pick up your order
- Debit/PIN: a fast, secure card option at checkout
- Pay by Bank: a convenient direct option for those who prefer it
One requirement applies to every order, every time: a valid government-issued photo ID is required at pickup to verify that you’re of legal age. Our budtender will check your ID before releasing your order — no exceptions. It’s a quick step that keeps everything compliant and keeps our community safe, and our experienced staff handles it with the same professionalism you’ll find throughout our store.
Curbside and In-Store Pickup
When you arrive, picking up is effortless. For curbside service, pull up out front and message our staff to let us know you’re here. A team member will bring your order out, verify your ID, and complete the handoff right at your vehicle. It’s ideal for busy parents, anyone short on time, or those who simply prefer the convenience of staying in the car.
Prefer to step inside? Our space is clean, welcoming, and professional, and our team is happy to answer questions whether it’s your first visit or your fiftieth. We serve a broad mix of customers — younger adults, working professionals, and longtime enthusiasts alike — and we pride ourselves on meeting everyone exactly where they are, no matter their experience level.
Timing, Returns, and What to Know
A few practical details help your visit go smoothly:
- Order cutoff: the latest you can place an order is one hour before we close, which gives our team time to prepare it properly
- All sales final: please review your selection carefully, as all sales are final once completed
- ID ready: have your valid photo ID on hand to make pickup quick and easy
Convenience is at the heart of how we serve New Rochelle, Pelham, Pelham Manor, Larchmont, Mamaroneck, Eastchester, Bronxville, Tuckahoe, Scarsdale, & White Plains, NY, and online ordering with in-store or curbside pickup is just one of the ways we make shopping easy. Between flexible payment options, real-time updates, curbside service, and a loyalty program that rewards you for coming back, StarrCanna aims to be the obvious, trustworthy choice close to home. We’re proud to be your neighborhood dispensary, and we look forward to making every order a smooth, friendly experience worth returning for.